Privacy Policy
1. Introduction
At KitchenLightia we value your privacy and is dedicated to protecting your personal information. This Privacy Policy describes what information we collect, how it is used, and your rights in connection with this data.
2. Information We Collect
We gather information in several ways:
Personal Information: When you register, make a purchase, or communicate with us, we may collect data like your name, email address, billing and shipping addresses, phone number, and payment details.
Technical Information: Our site may automatically gather certain technical details about your visit, including your IP address, browser type, operating system, and details about how you interact with our website.
Cookies and Tracking: Cookies, pixels, and similar technologies help us to understand your preferences, facilitate site navigation, and improve user experience.
3. How We Use Your Information
We use your personal data to:
Process and fulfill orders, handle payments, and manage shipping and delivery.
Personalize content, improve our services, and analyze site usage to enhance customer experience.
Communicate with you about your account, provide customer support, and inform you of promotions or updates (where consented).
Conduct security monitoring to protect against fraud or other security risks.
4. Legal Basis for Processing
Our legal basis for processing your data includes the necessity of performing contracts (processing orders), legal obligations, consent (for marketing communications), and our legitimate interest in enhancing our website.
5. Sharing Your Information
We do not sell or lease your personal data. However, we may share your information with:
Service Providers: Third-party vendors like payment processors, shipping partners, and IT service providers who assist us in managing your orders and improving our services.
Analytics Providers: Tools like Google Analytics may collect anonymized data to help us understand site usage and user behavior.
Legal Authorities: In cases where disclosure is necessary to comply with legal requirements or protect our rights.
6. Cookies and Tracking Technologies
Our site uses cookies to enhance user experience, gather usage analytics, and remember user preferences. You may adjust cookie preferences in your browser settings, although some features may be limited.
7. Data Security
We implement strict measures, including encryption, firewalls, and access restrictions, to protect your information. While we strive to safeguard your data, we cannot guarantee complete security due to the inherent nature of the internet.
8. Data Retention
Your personal information is retained only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Afterward, it is either deleted or anonymized.
9. Your Rights
Under applicable privacy laws, you may have the right to:
Access your personal data and request copies of it.
Correct inaccuracies or update your data.
Request deletion of your data or restrict its processing under certain conditions.
Withdraw consent for marketing communications by following the unsubscribe link in our emails or contacting us.
To exercise these rights, contact us at lights@kitchenlightia.com.
10. International Data Transfers
If you are accessing our website on other country, please note that your data may be transferred and processed in other regions where our service providers operate. We take steps to ensure adequate protection for your data during these transfers.
11. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect information from minors. If you believe we have inadvertently collected such information, please contact us to have it removed.
12. Third-Party Links
Our site may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any linked sites you visit.
13. Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly to stay informed of any changes.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at lights@kitchenlightia.com